Flight Details | Shine Airways

Air India is the flag carrier of India and it serves both domestic and international destinations. Air India flights connect not only to metropolitan cities, but also smaller cities across the country. Air India is the preferred airline for many people because of the many benefits it offers, right from cheap flights, great service, online and mobile bookings, to Web Checkin and 24 hours customer care support. Through the web check in facility, Air India flight passengers can check in from the comfort of their homes 48 hours prior to their flight. Air India also offers business class passengers lounge facilities at various airports, where passengers can relax before their flight and enjoy an array of food and drinks.

What is the fleet size of Air India?

Air India was founded in 1932. Being India’s national airline, it is owned by the Indian government. With its headquarters in New Delhi, this airline connects to major cities of Asia, the Middle East, Europe, Africa, United States of America and Canada. Air India has a total number of 172 aircraft. Boeing 777-200LR, Boeing 747-400, Boeing 777-300ER, Airbus A320-214-CEO, Airbus A320-214 CEO (Single configuration), Airbus A320-251 NEO, Airbus A321, A319, Airbus A319 (Mixed Configuration), ATR 42-320, ATR72-600 are the aircraft operated by the airline. The number of Boeing B777-200LR aircraft is 3, Boeing B747-400 aircraft is 4, Boeing B777-300 ER aircraft is 15, Boeing B787-800 aircraft is 2. The total number of Airbus A320 Classic aircraft is 1, Airbus A320-214-CEO aircraft is 4, Airbus aircraft A320-214 CEO (Single Configuration) is 5, Airbus A320-251 NEO aircraft is 27, Airbus A321 aircraft is 20, Airbus A319 aircraft is 19, Airbus A319 (Single Configuration) aircraft is 3.

How much baggage is allowed in an Air India flight?

The carry-on baggage allowance of Air India for domestic flights as well as international flights is 8kg. The baggage dimensions should not exceed a height of 55cm (22 inches), length of 35cm (14 inches) and width of 25cm (10 inches). A carrycot, foldable pushchair or stroller can be carried in the cabin if there is available space or else as checked baggage for infants accompanying an adult.

The maximum weight, which can be carried in the airline as check-in baggage for domestic flights are as mentioned below -

  • First Class - 40kg.
  • Executive Class - 35kg.
  • Economy class - 25kg.
  • Infants in all classes - 10kg.

In international Air India flights, the maximum weight that can be carried as check-in baggage depends upon the different destinations and the point of origin. The check-in baggage allowed ranges from 20kg to 40kg. The baggage dimensions in the first class and executive class should be within 62 inches or 158cm in length, breadth and width. The dimensions for economy class should not exceed beyond 107 inches or 273cm. Along with your carry-on baggage, you will be able to carry any of the handy items subjected to security regulations such as a lady’s handbag, an overcoat or wrap, a rug or a blanket, a camera, binoculars, laptop or a walking stick.

What are the popular international and domestic routes?

The Air India network covers 106 destinations. There are 37 international destinations and 69 domestic destinations that this airline covers from all around the world. The airline covers the major destinations of India such as Chennai, Bengaluru, Delhi, Kolkata, Hyderabad and Mumbai. Colombo, Hong Kong, Singapore and New York are among the major international destinations that this airline connects to. There are direct routes available from New Delhi to Mumbai, New Delhi to Bengaluru, Kolkata to Delhi, and Chennai to Mumbai. There are connecting international flights from Delhi to Singapore, Mumbai to Hong Kong, Chennai to Colombo, Mumbai to New York and Bengaluru to Hong Kong.

What are Air India’s web check-in and verification processes?

The web check-in process of Air India lets you avoid the long queues at airports. This facility is available from 48 to 2 hours of flight departure. For the web check-in process, you would have to follow the steps mentioned below:

  • Visit the official website of Air India airlines.
  • Go to Manage Your Trip option on the top left and click on Web Check-In
  • Enter your 13-digit e-ticket number or booking reference number.
  • Enter the date of departure
  • Enter the airport from where you will depart.
  • Select your seat.
  • Take a printout of your boarding pass.

You need to carry some of the valid identification proof to enter into the airport premises You can carry any of these identification proof documents that are listed below:

  • A valid passport.
  • A PAN Card.
  • A driving license.
  • Photo identity card provided by the government or a reputed private company.
  • Birth certificate for infants that shows the proof of age.
  • Photo of credit card.
  • Election Photo Identification Card.
  • School identification card for children or any other identification proof.

These documents are necessary to be produced at the time of verification. You will not be allowed to enter the airport if any of the documents is found missing along with your e-ticket.

What on-board services do you get in a SpiceJet flight?

An Air India flight has three types of classes available, which include the following -

  • First Class
  • Executive Class
  • Economy Class

The first class provides luxurious facilities such as 1800 recline chairs, aisle seats or window seats, state-of-the-art interiors with silky soft carpets. You can also purchase branded items from Sky Bazaar – the on-board shop. The executive class provides spacious cabins. Exclusive facilities such as check-in and lounge access are available in this class. In the economy class, you will experience a comfortable journey with complimentary vegetarian refreshments or meals on domestic flights. On international flights, non-vegetarian refreshments or meals are provided. Complimentary alcohol is also provided in this class of Air India flights flying to and from international destinations. In this class, there are movie screens as well as a temperature control system. For food, you can select among vegetarian and non-vegetarian meal options along with options for Jain meals and special meals for infants

How to Check the Flight Status of an Air India flight?

Keep your e-ticket ready for your flight number and follow the steps mentioned below:-

  • Visit the official website of Air India airlines.
  • Go to the Manage Your Trip option and click on flight status.
  • You can search using your flight number, airport and flight route. Click on any of these options.
  • Enter the city you will arrive at.
  • If you have selected the flight number option, enter the flight number, the city of departure or arrival and the date.
  • Click on the Search button.

How to book an Air India flight?

If you are planning to book a ticket online for Air India, follow these quick and easy steps:-

  • Visit the official website of Air India airlines.
  • Go to Manage Your Trip and click on the Book a Flight option.
  • Fill the information of departure and arrival cities.
  • Select the date.
  • Select the number of passengers travelling with you.
  • Choose the cabin class.
  • Click on the Book Now option.
  • Check out Air India Flights on our partner website: https://www.goibibo.com/airlines/air-india/

Travel Information

Information about various destinations, travel requirements, tips, ground services, code-share-partners; on board facilities and airport lounges always come in handy when you travel with Air India.

Before you fly

As a passenger, it is mandatory for you to comply with certain travel requirements for all domestic and international flights, as and when applicable. So, it is always a safe option to go through the requirements in details before you reach the airport. For instance, the most important piece of document, apart from your ticket with a ‘correct full name’, is an original photo identity document (for domestic flights) and a valid passport, visa, entry permit and/or any health certificate (for international flights). The photo identity document can be one of the many issued by the Government of India or any certified regulatory body. Also, the correct full name as mentioned on your photo identity document or passport is mandatory to get entry into the airport and to proceed for check-in and travel. The Airline also reserves the right to refuse luggage carriage, for reasons of safety and in compliance with laws and regulations, subject to the discretion of the authority involved.

network

The vast network of Air India covers 37 international and 69 domestic destinations spanning over four continents. The country is crisscrossed by the airline’s domestic network – from Leh in the North to Agatti in the South and Port Blair in the East to Bhuj in the West. International flights are operated on a regular basis connecting the continents of North America, Europe, Australia and West Asia.

On Ground Services

To provide a seamless check-in experience, passengers can choose from a range of check-in options; web check-in is available for the convenience of passengers for both domestic and international travel. International Air India passengers also have the option to web check-in and city-in. For web check-in the passenger needs to log onto www.airindia.in. This facility is available only 48 hours before departure and closes two hours prior to departure. The city check-in option is currently available only in Delhi at two of DMRC’s Airport Express Metro Stations – New Delhi and Shivaji Stadium.

Domestic Air India Passengers can enjoy a variety of on ground check-in options. In addition to city check-in at Delhi and web check-in on the Air India website www.airindia.in, passengers can also avail check-in at kiosks machines installed at major airports or use mobile check-in via the Air India Mobile App (to be downloaded). Frequent Flyer Members and Executive Class Passengers without check-in baggage can use similar services such as tele-check-in from six metro airports – Delhi, Mumbai, Kolkata, Chennai, Hyderabad and Bengaluru.

On Board Facilities

Passengers can choose to fly First class, Executive class or Economy class with Air India. The First class offer a luxurious experience with highly comfortable 180-degree recline sleeperette, delicious entrees and liquor to provide you a truly memorable flying experience. The Executive class is for business and leisure travellers looking for extra space and comfort during travel. Budget travellers, looking for an efficient means of commute, the economy class is your best option.

Inflight Experience

Inflight experiences on board Air India flights are reflections of its glorious past. To quote Air India, “Food for a Maharaja now at your table”, the passenger meals served on its international and domestic flights are a delight. First and Executive Class Passengers on board domestic and international flights can avail special meals from a pre-designed menu, enroute countries like USA, UK, Gulf & Middle East, Fat East, South East Asia, Australia, Russia and Europe. On board, passengers are provided with all meals such as breakfast/lunch/dinner and breakfast/hi-tea/lunch/dinner/supper depending on flight time. Additionally, for domestic flights, passenger meals are also provided based on flight duration and range from refreshments to tea/coffee snacks to full meals. Special religious meals basis medical conditions and dietary constraints are also available on special request.

Airport Information

Air India Airport Lounges have been designed to give ample comfort to the passengers. So, the next time you are arriving at the airport for a layover or waiting on a flight that has been delayed, you can make use of the Lounges available at Indian or various partnering airports outside the country. However, lounges are available for use subject to the connecting time between your subsequent flights. Once in, you can enjoy an array of foods and beverages from the self-service buffet or bar counters; keep yourself updated with a variety of newspapers and magazines. Alcohol availability and/or consumption are limited to the respective airport norms in various countries.

Checked Baggage Allowances

Check-in baggage weight allowances range from ten kgs in ATR flights to 40 kgs in First Class flights for domestic travels. Gold and Club members can enjoy additional baggage allowances. On international flights, baggage allowances are subject to the weight limits set by the departure and arrival destinations. However, for both domestic and international flights, the maximum permissible weight for a check-in baggage is restricted to 32 kgs for a single piece.

History

From the Moth Series of planes that started it all to gradual cruise and post-war planes to modern luxury planes from Boeing and Airbus, a total of 24 types of planes have been introduced in the Air India fleet overtime. The best one till date is the Boeing B 787 Dreamliner.

Management

Air India is managed by a board of eight directors, headed by Shri Pradeep Singh Kharola, Chairman and Managing Director, Air India Ltd. Air India Limited has its registered office and headquarters at Airlines House, 113, Gurudwara Rakabganj Road, New Delhi - 110 001.

Star Alliance Members

The member airlines of Star Alliance are: Adria Airways, Aegean Airlines, Air Canada, Air China, Air India, Air New Zealand, ANA, Asiana Airlines, Austrian, Avianca, Avianca Brasil, Brussels Airlines, Copa Airlines, Croatia Airlines, EGYPTAIR, Ethiopian Airlines, EVA Air, LOT Polish Airlines, Lufthansa, Scandinavian Airlines, Shenzhen Airlines, Singapore Airlines, South African Airways, SWISS, TAP Portugal, Turkish Airlines, THAI and United.

Flight Status

Travellers can check the status of their booked flights, explore flight options and book their flights online. Currently, flight information is available for Air India operated flights only and can be accessed at https://book.airindia.in/itd/itd/lang/en/travel/flightinfo.

Web Check In

For web check-in, passengers need to visit https://icheck.sita.aero/iCheckWebAI/. They can find their flight by either by using their E ticket number/booking reference or by entering their frequent flyer number on the link.

Customer Support

For help and support, travellers can call on the toll free number 1800 180 1407 in India only. The AI Contact Centre can also be reached at +91-22-25818515 and +91-44-66921455 for calls from outside India (chargeable by your telecom service provider).

Connectivity and Fleet Information

Air India has a global presence in four continents with a connectivity of 37 international and 69 domestic destinations. Totaling to a fleet of 119, Air India is the proud airline service operator of ATR, Airbus and Boeing family airplanes.

Air India Airlines - Frequently Asked Questions
Q: What is Air India Flying Returns ?

Air India offers a frequent flyer programme called Flying Returns which also happens to be the first frequent flyer program offered by any airlines in India. The rewarding flyer programme offer FR points for every Air India or other Air India partner airline ticket booked. The points can be earned on eligible flight fares which can later be redeemed for air miles and can be used for booking flight tickets. Bonus FR points are offered on expensive flight tickets like Business/First Class, full fare Economy class, etc.


Q: Can I make changes to my Air India flights reservation ?

Air India allows its passengers to make amends to their flight schedule or cancel the booking if the need arises. All you have to is to visit the Air India website and under My Booking section look for the flight that you have booked, make the changes or cancel the flight directly from their as per your need.


Q: Can I rebook the cancelled flight from Air India ?

You can rebook the flight that you had to cancel for any reason, however, please note you will be charged a rebooking fee as per the applicable fare for making a rebook of any flight. It is advisable to use the same payment mode that you used earlier for the flight rebookings to avoid hassle.


Q: By when can I get refund for my flight cancellation ?

Flight cancellations refunds are often processed instantly through Air India if the payment is made using bank account. If you have used credit card for payment, the refund may take up to 20 business days to reflect in your account.


Q: What is the time limit to apply for refund from Air India ?

Passengers who have cancelled their tickets are eligible to apply for refund up to one year from the expiration of your ticket, After that, no refund requests will be entertained by Air India.